Concierge Services Company

Concierge
Services Company

Our Concierge Services go beyond the traditional. With years of experience in Westchester County and NYC, we deliver reliable, high-quality support tailored to facility managers, tenants, and residential and corporate spaces. WOW! BMS delivers trained concierge staff for front desk duties, tenant services, and more, with customizable tiers to fit your needs. We ensure real-time updates, issue tracking, and seamless service using the Swept platform.

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What Sets WOW! BMS Apart?

Our team covers all front desk duties, such as warmly greeting residents, tenants, and their guests, assisting with requests, answering questions, serving as a general presence and visible deterrent to infractions, and reporting incidents or emergencies. We uphold our gold standard: a 15-minute response and 2-hour resolution time. That’s unmatched speed in an industry known for vague timelines.

Our Concierge Services Also Include:

  • Front desk / Lobby Services
  • Visitor and Vendor Management
  • Tenant Amenity Coordination
  • Mail and Package Handling
  • Maintenance Coordination

Why Choose WOW! Building Maintenance Solutions?

Better Sustainability

We are a Certified member of US Green Building Counseling, LEED Consultant, and LEED Certified.

Better Accessibility

Our Emergency Access to our management team is available 24/7, 365 days a year.

Superior Services

Our employees are highly trained and detail oriented to get the job done with a higher standard of excellence.

Corporate/Commercial Concierge Services

Our Corporate Concierge Service will help elevate your business brand, by enhancing the value of your product or service offering to a premium experience. Our Corporate Concierge Service is designed to support your clients, customers, commercial tenants, associates and/or members personally, so that professionally you are achieving optimal productivity. Our Commercial Concierge Service will help you distinguish your business from the competition.

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Multifamily/Residential Concierge Services

We take the burden of non-leasing/sales related matters off the shoulders of your management team. We take non-leasing tasks off your plate so your team can focus on what matters most. Our concierge staff handles resident needs, enhancing satisfaction and showcasing your commitment to quality service for your residents.

Interested in Our Concierge Services?

We implement innovative technologies within our services to make our teams productive and efficient so that our valued clients can focus on what they do best.

Our Affiliations