Communication and transparency are crucial elements of reopening plans
As our country shifts towards reopening, the cleaning community must focus on how its plans affect the health and safety of clients. Traditional cleaning plans must evolve to a new standard set in place as a result of the COVID-19 pandemic. In the past, facility managers would overlook the importance of cleaning. However, the coronavirus has demonstrated that in order for any business to strive, cleaning is a must.
Plan, Culture, and Transparency
Cleaning transparency helps reduce return-to-work fear and anxiety and allows the end user to have confidence that your cleaning process is in place and working as designed. It involves open and honest communication with your customers about all the components included in your cleaning plan and how these components impact them.
Even if you don’t plan for the new culture in your cleaning plan, a new culture is forming. If you don’t have a plan, you may not like the outcome. Culture is driven by beliefs, values, attitudes, and behaviors. Your new plan needs to include a narrative and actions to navigate the culture change. In the new reality, be sure your cleaning plan matches the needs of your facility. Your new cleaning plan must be work loaded to clean and disinfect the built environment while being transparent to users more than ever before.
Clean For Health
Cleaning is not just for aesthetics or appearance. Cleaning is for health. Looking clean is important but being clean – achieving a condition free of unwanted matter – is of utmost importance. Now is the time to have a vigorous cleaning plan that is executed at high levels. Being reactive instead of proactive leaves your facility at high risks for an outbreak. Cleaning and disinfection is essential to our country’s shift towards reopening. Whether cleaning plans are executed in-house or with contractors, they should be integrated and transparent.